Data protection (GRI 418)

Management approach data protection

In terms of data protection, numerous enquiries from Group companies have been dealt with on a variety of topics, with the prime focus on IT, HR, marketing and communication. The Geberit Group’s data protection management system has been further complemented and enhanced by adding, updating and optimising the documentation and processes. Several Group companies were subjected to an internal data protection audit.

A new version of the eLearning module on data protection is planned for 2024. This module was completed by around 4,000 employees in 2023. Furthermore, ongoing training sessions are held for data protection coordinators as well as for employees from various departments. Around 80 people took part in these training sessions during the reporting year, some of which coincided with the coming into force of the new Swiss Federal Act on Data Protection in September 2023. Since this act is founded largely on the European Union’s General Data Protection Regulation (GDPR) and the relevant processes are already implemented in the Swiss companies, additional implementation expenses could be minimised.

Complaints concerning violations of customer data privacy (GRI 418-1)

In the reporting year, there were no known complaints concerning violations of customer data privacy.