Annual Report 2025

Annual Report 2025

de

Stakeholder engagement

The Geberit Group engages in a continuous and structured dialogue with its most important stakeholders. The goal of this dialogue is to identify potential conflicts of interest, challenges and opportunities at an early stage and to actively incorporate these in the further development of the corporate strategy. Stakeholder groups are identified systematically on the basis of their affectedness by or impact on the economic, environmental and social performance of the company.

Key stakeholders include customers, analysts, employees including their representatives and trade unions, suppliers, media, neighbours, authorities, research institutes, associations, civil society organisations and the wider public.

The concerns and expectations of these groups are taken into consideration particularly during the materiality assessment. In 2024, all relevant stakeholders were actively involved in the double materiality assessment process. Both the Board of Directors and Group Executive Board were then informed in detail about the assessment of material impacts, risks and opportunities made by the stakeholders. This ensures that the supreme management bodies have a sound basis for involvement in the strategic discussion, thus allowing them to control and monitor the identified sustainability topics appropriately.

The involvement of the stakeholder groups is summarised below:

Dialogue with stakeholders: forms and influence on Geberit

Stakeholder group

 

Form of dialogue

 

Stakeholder concern

 

Influence on strategy and business model

Customers

 

  • Direct contact via technical field service
  • Training courses, webinars, Geberit On Tour campaigns
  • Trade fairs
  • Multi-channel communication
  • Feedback systems

 

  • Product safety
  • Innovation
  • Data transparency
  • Resource efficiency

 

  • Influence on materiality assessment
  • Product improvement or innovation
  • ESG communication

Investors and analysts

 

  • Roadshows and capital market conferences
  • ESG ratings
  • Direct contact

 

  • Financial transparency and performance
  • Transparent governance

 

  • Influence on materiality assessment
  • Integration of ESG topics in risk management and financial communication
  • Transparency of greenhouse gas emissions (Scope 1 and 2)

Employees, employee representatives and trade unions

 

  • Geberit Europe Forum
  • Training courses
  • Employee surveys
  • Multi-channel communication

 

  • Job security
  • Occupational health and safety
  • Development opportunities
  • Participation

 

  • Influence on materiality assessment
  • OHS programmes
  • Management development
  • Education and further training

Suppliers

 

  • Direct contacts
  • Supplier assessment/risk analysis/ESG profile
  • Code of Conduct for Suppliers and Business Partners
  • Supplier audits
  • Data exchange (Scope 3)
  • ESG cooperations

 

  • Reliable payment
  • Long-term partnership
  • Planning certainty
  • Geberit as customer reference
  • Clear communication
  • Efficient processes
  • Data exchange on Scope 3 emissions
  • Information on product processing

 

  • Cost structure and pricing
  • Ensuring innovative capabilities
  • Flexibility and resilience
  • Reduction of dependencies
  • Delivery speed and time-to-market
  • Sustainability and compliance (reduction of greenhouse gas emissions, compliance with due diligence obligations in the supply chain)

NGOs and civil society

 

  • Memberships (UNGC, Transparency International, Swiss Water Partnership)
  • Project partnerships (Hilti Foundation, Swisscontact)

 

  • Transparency and collaboration
  • Contribution to sustainable development (including 2030 Agenda)

 

  • Influence on materiality assessment
  • Incorporation of SDG 4, 6, 11, 13 in the strategy
  • Consideration of NGO standards in the supply chain strategy

Authorities and neighbouring communities

 

  • Dialogue in construction projects
  • On-site projects

 

  • Compliance with local regulations
  • Infrastructure
  • Water hygiene

 

  • Influence on materiality assessment
  • Project adjustments
  • Communal cooperations
  • Compliance monitoring

Research and universities

 

  • Cooperation with OST, FHNW, ZHAW, ETH and other universities in DE/CH, and in countries where Geberit is active
  • UNITECH network

 

  • Learning
  • Innovation partnerships
  • Promoting young talent

 

  • Influence on materiality assessment
  • R&D focus on ecodesign, circular economy and water efficiency
  • Development of low-CO2 and water-saving products

Media and trade press

 

  • Specialist interviews
  • Press releases
  • Analysts’ conferences
  • ESG reporting
  • Trade events

 

  • Transparency
  • Credible communication

 

  • Influence on materiality assessment
  • Publication of ESG performance
  • Position and reputation

Associations and branch platforms

 

  • Branch analyses
  • Development of standards
  • Memberships (TEPPFA, Cerame-Unie, Swissmem, öbu, SwissHoldings)
  • Working groups

 

  • Sharing knowledge
  • Development of the industry
  • Position and communication

 

  • Influence on materiality assessment
  • Shaping the development of standards
  • Influence on framework conditions
  • Development of industry-specific sustainability goals